Privacy Policy

Information We Collect

The only personal information we collect is what you provide to us when you use our services, interact with us, or sign up for our newsletter. This information may include your email address and any other details you choose to share.

Saved Trips and Sign-in

When you save a trip, Supabase stores your sign-in email, destination, country of residence, optional travel dates, selected visas and checklist progress. If you use the travel profile, we also store the passport expiry and visa types, dates and status you enter. Shared trips show fellow travelers your display name, review progress and shared flight details, but not your travel profile. We use this information to let you reopen and manage your trips. We do not ask for passport numbers or document uploads. Signing in does not subscribe you to our newsletter.

An unfinished trip preview is stored on your browser for up to seven days and is removed when you save the trip or sign out. Your sign-in session is also stored on your browser. On a shared device, sign out after use.

You can delete saved trips from each trip’s page. To request deletion of your sign-in account or newsletter subscription, email visahacks@proton.me. Deleted data may remain in provider backups until their retention period expires.

Google Analytics

We use Google Analytics to understand how our website is being used in order to improve the user experience. Google Analytics collects information such as how often users visit the site, what pages they visit when they do so, and what other sites they used prior to coming to our site. We do not combine the information collected through the use of Google Analytics with personally identifiable information.

Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You can opt out of Google Analytics if you do not want your website visit data reported by visiting the Google Analytics opt-out page.

Planning measurement

We measure whether visitors preview, save and return to trip checklists using our Supabase database. We store a random browser journey identifier for up to seven days, a fixed label for the public guide you started from, and milestone timestamps. Saved-trip milestones are linked to your account and trip so a return on another device can be counted. These events contain no email address, visa details, dates of travel, task content or flight information. We do not load Google Analytics in the private trip workspace.

We honor your browser’s Do Not Track signal for planning measurement. Deleting a trip removes its linked milestone records, and account deletion removes account-linked records. Anonymous milestone records older than 90 days are deleted daily. A calendar reminder is downloaded to your device; importing it shares the private trip link with the calendar provider you choose.

Contact Us

If you have any questions about this Privacy Policy, You can contact us at @waltertayannlee @raivatshah @chaibaranwal on Twitter.